Senator Koko Pimentel urged bus companies to fully implement online booking systems to reduce terminal congestion and improve passenger experience.
“Mas maginhawa ang pagbiyahe kung mayroon tayong online booking system. Malaking tulong ito sa mga pasahero, lalo na sa mga panahon ng bakasyon,” said Pimentel.
He pointed out that while many bus companies have adopted online ticketing, some still rely solely on over-the-counter transactions.
Pimentel also recommended that the Department of Transportation explore the possibility of requiring online payment for terminal fees.
“Makakatulong ito para maiwasan ang mahabang pila sa mga counter ng terminal,” according to him.
The senator from Cagayan de Oro stressed the importance of addressing commuters’ needs, particularly during peak travel seasons.
“Hangad natin na magkaroon ng mas maayos at maginhawang biyahe ang bawat Pilipino. Ang online booking ay isa sa mga paraan para makamit natin ito. Ang online booking ay nagbibigay ng katiyakan sa mga pasahero na mayroon silang tiket at siguradong upuan sa bus,” said Pimentel.IMT
